John Martinka's Blog

Insights on buying, selling and growing a business

Buyer and Seller Perceptions

While I don’t list businesses for sale I am often brought in to be part of a seller’s team to get the deal done. This always causes me to focus on the different perceptions between buyer and seller.

For example, sellers often want to get the full price and all in cash. Buyers state that if a seller insists on all cash it is a sign of having little or no faith in the future of the business. It’s funny when a seller wants a lot of cash, or all cash, when they got seller financing when purchasing the company.

Buyers want to see a full pipeline of orders (rightfully so). I’ve seen sellers who insist that any future order or job is his or hers, that they should get a share of those jobs for having nurtured them. They sometimes lose focus that they are getting paid more than the value of the assets (goodwill) because it’s an ongoing operation with backlog.

Finally, for this post anyway, is the subject of assets and capital expenditures. Of course buyers want the seller to run the business as if there was no deal in the works; buying equipment or technology as needed now. Some sellers buy into this and others put off any capital expenditures the minute the thought of selling enters their head.

As a disclaimer, I could easily write more on this and give just as many reasons where buyers don’t see the big picture and only zero in on thing specific to their benefit.

January 29, 2012 Posted by | Business Buying, Exit Strategies | Leave a Comment

Podcast – Why your business isn’t Worth as Much as you Thought – Three

This is a Podcast in my series titled, Two Minutes or Less. In two minutes or less I cover specific issues and topics on exit strategies, business acquisitions and improving performance and profits.

Why your business isn’t worth as much three

January 25, 2012 Posted by | Exit Strategies, Increasing Value, Podcasts | Leave a Comment

Marketing in 2012

Today the Seattle Times announced that Microsoft is revamping their marketing to better respond to rivals. Advertising and marketing have always moved faster than business and life in general. From the days depicted in Mad Men to the incredible pace today it’s always been a race to stay ahead of competitors.

I know my marketing has changed and is ever-changing. I used to send something by US mail to my referral sources 10-12 times per year; now I’m looking to do a mailing and realize it’s been at least one year since I did so. Now, it’s emails, blogs, website postings, etc.

My CEO group’s last meeting focused on social media and electronic marketing. It’s something they are just getting into and realize they have get a handle on in the next few years. However, you have to understand that social media is simply one of many marketing tools. For a consumer product appealing to customers in their teens and 20′s, if you not big on Facebook, Twitter and similar channels you won’t make it. For old line, business to business companies, it’s not as important but soon will be as younger buyers take over.

One thing that will never change for business to business and professional service companies is the need to have strong relationships. No relationship equals no business. And this is not unimportant for companies with consumer products. Look at the reputation Nordstrom has built with personal shoppers, experts in each department and their emphasis on taking care of the customer.

January 13, 2012 Posted by | Increasing Value | Leave a Comment

More on Lending for Buy-Sell Deals

In a response to my recent memo on acquisition lending, my friend Gregory Kovsky with IBA in Bellevue, WA, wrote me the following.

…the lending community is putting a greater emphasis on relevant experience in the loan approval process than I have seen in my seventeen years as a business broker.  I have seen several buyers with excellent executive experience turned down despite a 25% capital injection and a business acquisition that pencils satisfactorily from a debt service standpoint because the buyer’s experience does not dovetail with their potential acquisition.

Gregory is right, there is more scrutiny paid to experience these days. In fact, one of my clients had a bank not even look at a deal because he didn’t have direct industry experience (the seller was semi-retired and working part-time doing administrative work).

When discussing a management buyout recently, I told the owner the following three things:

  1. You have a unique business and the skills needed to buy and price your product are crucial. Those skills require industry knowledge and years of experience.
  2. A bank won’t lend to a buyer of your business if they are without direct industry experience. Since you will be financing part of the deal, why would you lend to a buyer without the proper experience?
  3. The only real option you have is to sell to your managers.

Lending is all about getting paid back. If a banker feels a business buyer’s experience is inappropriate they won’t make the loan. The good news is, there are a lot of companies that need an owner with solid management and leadership skills, not specific technical skills.

Preliminary Survey Results: A survey of business owners shows that only 25% say “limited access to capital” is one of the top three negative factors affecting their business. The Great Recession is the #1 reason.

“You know it’s a good day when stringing Christmas Tree lights you finish with the plug right at the outlet.” John Martinka

January 9, 2012 Posted by | Increasing Value | Leave a Comment

Video Testimonial from Sallie Neillie

Here’s a video testimonial from Project Access CEO Sallie Neillie about the coaching I did with her and some of the results and value she received.

 

 

January 7, 2012 Posted by | Testimonials | Leave a Comment

Comparable Sales Info for Buy-Sell Deals

We can learn a lot from history. Of course, we have to pay attention and allow for other factors. One area that especially requires special attention is the pricing of a business and the relationship between current pricing and comparable sales information from pre-Great Recession.

My opinion is that if the business being evaluated has done well during the recession the comparable statistics are acceptable. However, if the business has suffered, it’s tough to make a valid comparison with deals from less turbulent times. This means that businesses that have had a rough three to four years are hit with a double whammy. Their earnings are down and their multiple of earnings factor will also be lower.

One other issue to consider is the use of average selling prices. I’ve had discussions with many people about the validity of (historical) average selling prices. Rarely will a business be average. Don’t get caught in the trap of using averages as gospel.

Toby Tatum, Certified Business Appraiser and the author of Transaction Patterns recently wrote my “Partner” On-Call Network associate Ted Leverette and said, “Using a 3X multiple of Seller’s Discretionary Earnings (owner salary plus EBITDA in most cases) for the vast majority of businesses represented in the Bizcomps database will tend to yield a value conclusion that is approximately double the correct amount.”

Or, a small percentage of good businesses are raising the average price of all the others. So be careful.

“It’s always a good time to buy a business” Richard Parker

January 6, 2012 Posted by | Business Buying, Exit Strategies, Weekly Memo | Leave a Comment

Podcast – Benefits to Buying a Business – Volume Two

This is a Podcast in my series titled, Two Minutes or Less. In two minutes or less I cover specific issues and topics on exit strategies, business acquisitions and improving performance and profits.

Benefits to buying a business two

January 4, 2012 Posted by | Business Buying, Podcasts | Leave a Comment

The Content Explosion and Marketing in 2012

“In any two days, human beings create as much information online as it took our species to create in the 30,000 years between the dawn of cave painting and the year 2003. In another 10 years, that same amount of information will be generated in less than one hour.”Reuters.com

Content = Marketing

When I started sending a monthly e-newsletter in January of 2000 I never gave thought to the fact that I would still be sending it 12 years later. The fact is, there are more newsletters, memos, blog posts, audios and videos than anyone can imagine. It’s for one reason; there’s a need and a demand for it.

Marketing in the 2010-decade is, more than ever, centered on content. This content is also your intellectual property (IP). IP has always been the way for people to demonstrate their expertise, smarts, creativity and competence. Up until 12-15 years ago it was tough to easily get your IP to a lot of people. Unless you were lucky enough to have access to radio or television programming you shared your content via print. It was a hard copy newsletter, articles, columns or letters to the editor in a magazine or newspaper and by authoring a book (all of which are still very effective).

The Internet changed this. Electronic communication platforms and social media are really just delivery mechanisms. Whether it is Twitter, Facebook, LinkedIn, YouTube, your blog, podcasts, website or something else, it is really just a way to get your smarts out to the world

How much is enough?

Is there too much information? Sometimes is the best answer. What might be a better question is, “Is there too much incorrect information?” and the answer is yes. It is just too easy for anybody to put his or her opinion out to the masses. This means we often have to sift through a lot of junk to find value.

We have to, as users, know how to get and use the right information. To paraphrase President Ronald Reagan, when you find information trust it after you’ve verified it. Of course, most people self-validate. One of my clients once told me that he really liked my blog. He was in agreement with what I wrote on subjects he had knowledge of and therefore figured I was also “correct” on the subjects on which he wasn’t experienced or knowledgeable.

This massive amount of content and the easy access to it means we all have more educated buyers (and we are more educated buyers). All buyers expect to easily find information and value. Just think about how frustrated you get when you Google something and get suggestions on a slightly different subject.

Conclusion: Join in and contribute
As business people, we need to get as much content as possible out to the world and to use as many vehicles as possible to share our expertise. When we’re specific it allows us to target. Or, should I say reverse target, because by having a large amount of content available, the right people will find us.

It doesn’t matter if you are an attorney, manufacturer, financial expert or delivery firm, or in any other industry. To get noticed you must contribute to the content explosion. To use an old line from the world of sales, share the “what” (the problem is) not the “how” (to solve the problem). Let your competence lead your reader, listener or viewer to want to work with you to fill their need.

January 2, 2012 Posted by | Increasing Value | Leave a Comment

Bad Loans and Buy-Sell Deals

The September 2011 issue of Mergers & Acquisitions (published by ACG) had an article that stated it is not the lenders who are holding up activity in the small deal space. They wrote that banks were out of the market for quite awhile (who could blame them in 2009?) and have a pent up demand.

Another factor is that there just aren’t that many loans to make (transaction and other types) so every potential deal is a priority. Of course, it has to be a good deal meaning stability, growth and adequate debt coverage (profit to debt payment ratio).

When I hear people say that banks won’t lend or, better yet, that it has to be a really good deal to get a loan, I smile and move on. Of course it has to be a really good deal because banks are in business to get paid back. I own stock in a community bank and I like it when they make good loans.

The biggest factor that will translate into more deals is for buyers and sellers to both realize three things:

  1. The current economy is what we will have for a few years. Don’t sit back waiting to ride the recovery wave.
  2. There aren’t as many buyers as one would expect in a down and turbulent economy. So, take what you can and take action.
  3. Banks will lend money for a good buy-sell transaction. It is not the banks holding down the activity.

“It’s always a good time to buy a business” Richard Parker

 

December 29, 2011 Posted by | Increasing Value | Leave a Comment

Podcast – Why your Business isn’t Worth as Much as you Thought

This is a Podcast in my series titled, Two Minutes or Less. In two minutes or less I cover specific issues and topics on exit strategies, business acquisitions and improving performance and profits.

Why your business is not worth as much one

December 28, 2011 Posted by | Exit Strategies, Increasing Value, Podcasts | Leave a Comment